Policies

/Policies
Policies 2019-08-09T08:35:04+00:00

General Information

Whippersnapper’s Play Gym is an indoor play area for children to play, learn, develop and explore.  We offer various classes, open plays and birthday parties.  We also have a day camp program when the Cheshire Public School System is closed.

Class participation is by registration only.  Please click on our Classes page for more information.

Open Play is open to the public during all of our scheduled open play times.  Pre-registration is not required. Open play is $7 per child and adults are admitted for free.  We offer a loyalty punch card program where you receive 1 free open play after visiting 10 times with a completed punch card.  Please ask for a card upon arrival.  Card must be present and surrendered to receive free admission.  We also offer a pre-pay package of 10 visits  for $55.  This promotional discount expires 4 months after the first day of use, so please plan accordingly.  The punch card and the pre-pay package cannot be applied together.  Week day open play times are listed on our schedule.  Weekend open play times vary each week and are posted weekly on the home page of this website.

See our “Birthday Parties” and “Day Camp” pages for more information on those programs.

Cancellation Policy/ Inclement Weather

In the case of inclement weather, Whippersnapper’s Play Gym will announce any closings or changes to the schedule via our Facebook page and on the home page of this website.  Refunds cannot be given for any closures.

Tadpoles, Pollywogs and Frogs classes that are canceled due to weather can be made up during any other class time during the same session.  Please call us to schedule a makeup.

Drop ‘n Prep classes may be rescheduled to another day if there is room in the class or we may schedule a completely different day to hold a class for all of the students.  Alternatively, we can provide a credit if a makeup cannot be scheduled.  We will contact everyone in class to discuss options after we re-open from any weather cancellation.

Camp days that have to be cancelled due to weather will not be rescheduled.  A credit for a future service will be provided to all participants that were enrolled for camp that day.

Birthday parties will be postponed if the roads are impassable.  We will contact you to make arrangements to reschedule.  If roads are passable, but you would prefer to cancel due to guests traveling long distances or for any other weather related reason, we can also reschedule the party, just give us a call to find a new date.

Fees

All payments are non-refundable.

For classes, a credit for future use can be issued if withdrawal from a class is necessary.

Safety

Whippersnappers Play Gym offers a fun & safe environment for children and parents to interact, however play and the use of our facility is at your own risk. Basic safety rules posted in the gym area must be followed. Whippersnappers reserves the right to remove a child for misbehavior at any time. A waiver of liability must be signed before entering the gym.

FAQs

Click HERE for a list of our most frequently asked questions.